February 2008

Our Deepest Fear

Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, Who am I to be brilliant, gorgeous, talented, fabulous? Actually, who are you not to be? You are a child of God. Your playing small does not serve the world. There is nothing enlightened about shrinking so...

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Front Loader or Top Loader

Our washer and dryer is on its last legs.  I think it was purchased about 20 years ago.  Its a cheap stacked unit.  Very small, breaks down alot.  We are thinking of replacing it with two good modern units.  However, there are a million options.  Do you go with a top loader or a front loader?  Katie thinks the front-loader is better, but we need the power of the internet...

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Germ Factory

Anyone interested in getting the flu?  Well, come on down!  You are the next contestant in, “The Virus is Right”!  First it was Jared, then it was Katie, now its Matthew.  All with high fevers and flu-like symptoms.  Cough and fatigue mostly.  I am trying to avoid getting too close to any of them.  It’s hard when you have five in a house.  I am just hoping to avoid it...

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The UX of TargetProcess

At work, they promoted me to Director, UX and Product Management.  I feel pretty excited about the whole thing.  As part of taking on more product management responsibilities, I can also hire a product manager to report to me.  I haven’t managed anyone since 2002.  Very exciting!   It brings back all these thoughts about mentoring people and about teaching. (When one person teaches, two people learn). We are also moving...

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Slamma Jamma

I am watching the NBA All Star competiton.  While I wait for the slam dunk content, I was checking out old slam dunk offerings.  Some of these are just awesome.  I love the 1986 contest that Spud Webb won.  I love when a 5’6″ short guy wins the slam dunk contest.  I love when short tennis players win too.  Being a pituitary giant shouldn’t make you a star.  My favorite...

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The UX of Arguments

My general theory of arguments/disagreements it that they occur for one or more of the following reasons: One party knows something the other doesn’t. One party is making an assumption the other isn’t One or more parties is feeling an emotion that instigates disagreement. The first reason is the easiest to solve, although it isn’t simple.  You need to find out what information the other person is working off of. ...

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The UX of Product Management

What is the difference between User Experience Design and Product Management?  Additionally, should product management come out of the marketing department or the engineering department?  This issues are coming to the fore recently at work as we start to mature our process and organization. I have seen it both ways. Both ways are bad.  Reporting to marketing leads to a disconnect with the engineering realities.  Reporting to engineering results in...

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The UX of voting machines

Katie and I voted this week. They used a new kind of electronic voting machine with some serious UX issues. To give them the good news first, they solved one of the most important issues. Before voting, the machine gave a PAPER version of your votes for your approval. It was under glass, but you could read it and make sure that you didn’t vote for Pat Buchanan. This was...

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The UX of Voting

Great article on the psychology of voting.  This is exactly how you have to be thinking about your web applications.  Drill down deep into the mind.

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The UX of buttons

I have been working more on the book. The chapter I am working on deals with specific UI elements, like menus, buttons and other controls. It is amazing to me how many details there are in just a simple button. Bill Scott calls these “interesting moments“. For example in a button: At rest: The button just sitting there waiting to be clicked. How does it communicate its affordance (click-ability)? Hover:...

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