September 21, 2009

The UX of Fax Machines

I am spoiled.  I live in an age of cut and paste, email and attach.  The fax machine, when I have to use it is a ridiculous anachronism.  I just had to use it. To dial 9, or not?  Do I dial 1 before the area code?  What is this complicated UI?  It happens to be an all-in-one scanner, printer, copier.  Which button do I press?  Paper up or paper down?  And...

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