The Spirit vs. the Letter of the Law

People mix these up all the time.  Sometimes for malicious reasons (trying to “game” the system”) and sometimes just because it’s easier to look at the letter of the law.  I am not referring to … Continue reading The Spirit vs. the Letter of the Law

The UX of Information Camouflage

There is a great way of hiding the fact that you have no idea what you are talking about.  Bury the listener in a mountain of details.  I have seen this many times and it’s … Continue reading The UX of Information Camouflage

Lickable or Lovable?

I met with a smart guy who is building out a user experience strength at his company.  He said that he was trying to make his product “Lickable and Lovable“.  Of course, I have been … Continue reading Lickable or Lovable?

Spoon Bending – A UX Metaphor

Spoon boy: Do not try and bend the spoon. That’s impossible. Instead… only try to realize the truth. Neo: What truth? Spoon boy: There is no spoon. Neo: There is no spoon? Spoon boy: Then … Continue reading Spoon Bending – A UX Metaphor

What would a commadot.com book look like?

I compiled a list of blog posts that I think would work well in a UX book. The Best of Commadot.com The link is at the top too.  I need to look through the archives … Continue reading What would a commadot.com book look like?

The UX of Butterfly World

Generally, my trip to Florida was pretty tame.  Swam in the pool.  Swam in the ocean.  Went to the park.  Melted in the heat and humidity.  The boys had fun. One highlight was Butterfly World … Continue reading The UX of Butterfly World

The UX of Golf

I am pretty good at Baseball/Softball and Pool (pocket billiards).  I can hold my own in Tennis.  All of these spots require good “form” to do well.  Its all about muscle memory.  If you can … Continue reading The UX of Golf

Task Completion or Enjoyment

This is a trick question: The reason it is a trick question is that the guy on the left completed his task too.  However, most organizations align themselves to only solve some form of task … Continue reading Task Completion or Enjoyment

The Bad Assumption Gap

In the beginning of a project, the plan is laid out by someone.  Often times, a product manager or an executive make the plan and communicate in a way that leaves some key assumptions unstated.  … Continue reading The Bad Assumption Gap