More (or Less) complicated than you think

I had several interesting experiences yesterday.  In all of the cases, the subject of my work was much more or much less complicated than what I initially thought.  Some examples: Case #1: I was working … Continue reading More (or Less) complicated than you think

Following the Narrative

As we are getting close to finishing election season, I am noticing a very specific common experience.  The media is the number one victim of this.  They are “following the narrative”.  By this I mean … Continue reading Following the Narrative

Browsers vs. Searchers

There are two types of people in this world, browsers and searchers. Searchers You see the search box and type in what you want and then look at the results.  The results are based purely … Continue reading Browsers vs. Searchers

With all due respect

From Urban Dictionary A term used by many people all over the world, to make the next few words coming out of their mouth, sound less offensive. Example: With all due respect, your mom looks like … Continue reading With all due respect

The UX of Business Cards

I received a bunch of business cards at the conference and was thinking about them. Some of the cards had clever things on them that pointed you online. Others were plain white, classic and boring. … Continue reading The UX of Business Cards

The UX of Marketo User Summit 2010

Of course, I have a vested interest.  I am the first hired employee and the head of UX for Marketo, but I feel I can be objective.  Well, just take it with a grain of … Continue reading The UX of Marketo User Summit 2010

The Power of Standard Interfaces

Imagine that Toyota (or some big car manufacturer) came out with a standard interface to the stereo system.  It looked like a tray above the center dash that could hold your cell phone or ipod … Continue reading The Power of Standard Interfaces

Aikido for Resolving Disputes

Aikido is a Japanese martial art developed by Morihei Ueshiba as a synthesis of his martial studies, philosophy, and religious beliefs. Aikido is often translated as “the Way of unifying (with) life energy” or as “the Way of harmonious … Continue reading Aikido for Resolving Disputes

The UX of Twitter Tools Setup

Part of this post is just a test.  However, the setup process of Twitter Tools is insane now.  It’s not their fault.  Twitter has a ridiculous serious of complex hoops to jump through to get this stuff … Continue reading The UX of Twitter Tools Setup