I have seen people with e-cigarettes frequently in the past few months.  The styling of the devices generally look like regular cigarettes.  A few look bigger and stranger, almost like miniature hookahs.  It got me … Continue reading ePipes

Persuasion in UX

I was talking to someone about how UX works at Marketo and how it is different than other places.  At Marketo, the UX team has specific responsibilities and ownership within the process of development that … Continue reading Persuasion in UX

Safe place to work

What does it mean to have a safe place to work?  What does it mean to provide a culture where it is safe to fail? I hear these terms alot, but usually they are not … Continue reading Safe place to work