Skip to content

Month: February 2014

ePipes

I have seen people with e-cigarettes frequently in the past few months.  The styling of the devices generally look like regular cigarettes.  A few look bigger and stranger, almost like miniature hookahs.  It got me thinking that we could be entering a new fad.  In a few years, we might see the pipe making a comeback. Pipes used to be very fashionable.  Famous people had their unique pipes.  Even fictional characters like Popeye and Sherlock Holmes were usually portrayed with a corncob or elegant pipe. It’s a bold statement, isn’t it?  Imagine your work neighbor like this:   Or you…

Persuasion in UX

I was talking to someone about how UX works at Marketo and how it is different than other places.  At Marketo, the UX team has specific responsibilities and ownership within the process of development that differs from the norm. Product Management defines WHAT the feature needs to do.  They define it’s required capabilities.  PM does not however, provide wire-frames or storyboards or any details of implementation.  User Experience defines HOW those requirements are manifested in the system.  UX defines how it works and what it looks like.  We provide specific details around how the system should behave under various inputs and constraints.  We…

Safe place to work

What does it mean to have a safe place to work?  What does it mean to provide a culture where it is safe to fail? I hear these terms alot, but usually they are not backed up by specific actions.  It’s more of a wish, like “we should not be a bureaucracy” or “we should be equal opportunity.”  Without specific actions and policies, you will end up with an unsafe bureaucratic place controlled by white men. Earlier today, I thought of the exact moment when a safe environment is created. It’s when you decide to throw something away and go…