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Month: March 2016

Kids Frozen in Time

No matter how long I live, no matter how big they get, my kids will always look like this to me: It was taken in 2009 during our infamous Tahoo trip. It’s funny how kids get frozen in that moment. This one picture of pure boyish joy was the moment they stopped growing in my memory. I wonder what age I am frozen in my parents minds. What about you? Ask your parents. I bet it will make them smile.

A Few Rules for a Good Resume

I’ve been helping my sister with her resume. Here are a few good rules of thumb: Make it look nice visually Before anyone reads it, they look at it. The first impression happens in less than 2 seconds. Make it look nice. I downloaded a free template and then modified it. If you aren’t sure, ask someone with taste (artistic) and make sure it’s pretty. Trust their judgement. Sentences should be as short as possible (but no shorter) I can’t stress this enough. Stop trying to write a book. Keep it brief. Keep it to one page for every 10 years…

My Nightmare Wrist Timeline

My wrist adventure has just been a nightmare. I want to chronicle it so far. Date Doctor Prognosis Sep 2014 Me I hit a tennis shot funny and my wrist hurt. I said, “Ow!” – Unbeknownst to me, I tore ligaments in my wrist. 1 week later Doc #1: Kaiser She said it was a sprain and suggested not playing for a few days. 2 weeks later Doc #1: Kaiser General Practice She says sometimes sprains take a few weeks. Oct 2014 Doc #2: Kaiser Specialist Original doctor gives up and refers me to Doctor #2. He takes X-Ray even…

Direct vs Indirect Manipulation

Both are needed. However, direct manipulation should be used way more than it currently is. Whenever I look at UI Designs from other designers, I am struck by the plethora of indirect manipulation cases. Here is an example to clarify. Case: You have a table of data (columns and rows) and you want to reorder the columns. The designer makes a button called “Edit Columns” where you can add/remove/order the visible columns. You are editing a UI that doesn’t look like a table to manipulate the table. This is indirect manipulation. A better choice is to allow drag-drop of the columns…

Blog Post Pivot

Sometimes I’ll write a whole post and throw it away. The post made more sense when I started than when I finished. It happens in startups as well. The company starts off in one direction and then changes. It is called a Pivot. A pivot is actually great in a way. It lets you build rapport of the team and then throws away the code and starts again with lessons learned. At Marketo, we built this large SEM tool to control Google Adwords. We erased almost all of it. It was the best thing for us. Originally this blog post was…

Never use the word Cancel in your UI

I like Calendly alot. However, some parts of their UI are not very good. They bury functionality in strange places and use a few anti-patterns. Plus, it’s a little bit ugly. One thing however, is a serious UX no-no. Do you see the problem that causes confusion? UX Rule #81: Never use the word Cancel for anything other than discarding an action before it’s too late. Notice the dialog above. I want to get rid a lunch appointment because of a conflict. They chose the words “Cancel Event”. This leads to the modal being confusing. The word Cancel in this case…

Android N Beta Testing

I am addicted to beta testing. I saw an article about Google allowing Android N beta testing to anyone who wanted it. It warned that there are tons of bugs and that you should never try to use it on your everyday phone. I literally clicked the button to install it within 10 seconds of reading the article. There wasn’t even a question in my mind. Boom! Beta test! I haven’t been using it long enough to review properly. The notifications have changed alot. It makes me think that anyone who’s business depends on notifications being consistent are going to…

Amazon.com is down

I don’t think I have ever seen this. I heard a story about Amazon building something called a Gremlin which would randomly take down a particular service in the Amazon stack. This would force the engineers to build redundancy into every layer of the system. Seems smart, doesn’t it? So what happened? They are down. I wonder how much money it costs them per second. Someone is really stressed out right now for sure.

Flat Animated Liquid Style

One thing I am really obsessed with right now is the use of animation in an enterprise SaaS product. I think, done well, it can dramatically enhance the experience. Some places it can be used: Loading images Page transitions Empty states (like when search yields 0 results) New objects that haven’t been set up yet Marketing website Educational materials Personality is important and I think anyone who inserts this kind of love will get a leg up on the competition. Below are some examples of what I think this style looks like. Notice the simplicity of the lines. All of the love…

Product-Market Fit – a metaphor

I imagine myself holding a basketball while in a space suit orbiting the earth. I’m floating in some particular direction. Off to the right is the hoop, traveling in a completely different direction. Our paths are orbital and curved. The good news is that our paths will get near each other soon. So I start to prepare. I design my shot in terms of speed and trajectory. I wait for just the right moment and then throw the ball at where the hoop will be. The ball floats in the right direction. Then in the middle of the shot, several…

Head of Magic (Startup Motivation)

I don’t work at a startup to make money for the company. I try to make money for the company so I can work at a startup. The opportunity to make something new, solve a problem in a new way, change how people do their jobs is what I work for. Innovation is a word that means alot to me, but it goes beyond that. Startup are the essence of potential. It’s like a baby. That baby may cure cancer one day, maybe President of the United States. Startups also have unlimited potential. The key question I ask myself at a…

2016 Election Prediction (March 2016)

First, Trump is going to get the GOP nomination. Hillary Clinton will get the Democratic nod. Trump is going to try to paint Hillary as: Out of touch Elitist 1% with a giant Super PAC War Hawk getting us into trillion dollar interventionist wars Entitled Shrill Living with an abusive misogynist husband He is going to press her buttons and wait for her to react angrily. Then he will scream, “See! She is hysterical. How do you think she will be with Putin?! He is a killer, he will eat her alive. She will be on her period and have a…

Future Glen: Nanobot Swarm

I wear clothes. The materials are not found naturally like a bear pelt. They are combinations of many things using modern (and ancient) technologies. I used to wear glasses to correct what nature gave me for eyesight. I then had Lasik, literally lasers in my eyeballs to fix my vision permanently. I had braces to move my teeth into a socially acceptable shape. Recently, I had people open up my skin and play with my wrist ligaments to eliminate pain from a natural tear. I eat food that has been shipped from thousands of miles away and treated with chemicals…