March 11, 2016

Never use the word Cancel in your UI

I like Calendly alot. However, some parts of their UI are not very good. They bury functionality in strange places and use a few anti-patterns. Plus, it’s a little bit ugly. One thing however, is a serious UX no-no. Do you see the problem that causes confusion? UX Rule #81: Never use the word Cancel for anything other than discarding an action before it’s too late. Notice the dialog above....

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