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Month: August 2016

My Design Process

I’ll try my best to be concise. Step 1. Receive commandment from God Or your CEO or your PM or boss, whatever. They will say something like, “We need _____” Fill in the blank with any two word feature. (Example: Dynamic Content, Enhanced Security, Cool Dashboards. Step 2. Talk to users Is this obvious? I say users instead of stakeholders because I actually want to understand the lives of the people who will actually use the system. Who are they? What do they do for a living? Look for painful parts of their job. Step 3. Design a mid-fidelity storyboard Nothing that…

Ponderlust

There is a phrase called Wanderlust. wan·der·lust ˈwändərˌləst noun: a strong desire to travel. There should be something called Ponderlust. pon·der·lust ˈpondərˌləst noun: a strong desire to contemplate. I know many people who have this symptom. When faced with a situation, they want to think about it, alot. In one sense, this can be a form of procrastination. They think and think and think indefinitely until the problem goes away. In another context, ponderlust might just be a curious soul who wants to think about lots of problems deeply. I am probably the latter. Too many people do not have ponderlust. They…

FUD

Fear. Uncertainty. Doubt. FUD is responsible for millions of deferred decisions each day. It stops us from embracing reality, moving forward and dealing with our circumstances. FUD doesn’t make you conservative or liberal. It makes you stick to the Status Quo. The Status Quo is the universal remedy for FUD. You might be in a terrible situation either personally or professionally, but FUD makes you avoid changing anything because the new reality might be even worse. Famous incorrect words: “It couldn’t get any worse!” Of course things can always get worse, but they can also get better. FUD is wired into…

Paying Attention

Before they can pay money, they have to pay attention. Make no mistake, it’s a real currency. Every waking moment is accounted for. Whether it is social media or a smartphone game or even staring at the wall, you are paying out your daily allowance of attention. Most companies want to earn your attention dollars. They are a key performance indicator of marketing departments the world over. Companies shell out billions to get little slices of your attention. Billboards, commercials, ads, product placement. It’s a huge industry. However, measuring attention has been dicey at best. Usually, it is some form…

Engagio closed $22M Series B

Original Haiku Post I am currently Head of Magic (PM/UX) at Engagio. The experience so far has been excellent. The culture is authentic and vibrant. The product vision is very strong and the market dynamics couldn’t be better. Engagio has a strong analytics product already in the market, which is doing very well. Additionally, we have built a new product called PlayMaker and Scout that I believe could revolutionize how companies organize and coordinate their account activities. It is what keeps me awake at night. Today, we just announced a 22 million dollar investment by Norwest Partners. We plan on using the…

The Decline of Facts

I’m not looking forward to the presidential debates. The reason is that facts will not be part of the discussion. Imagine this fictitious argument: Fact Person: “The world is spherical.” Feelings Person: “I feel that it is flat.” Fact Person: “There are pictures, science, facts. It’s provable!” Feelings Person: “All of that is faked. Photoshopped. It’s all paid for by Big Round, the round earth lobby. Fact Person: “How can I prove to you that this is a fact.” Feelings Person: “You can’t. How can I prove to you the world is flat?” Fact Person: “What?? You can’t. It’s spherical!…