Cutting the Cord Part 1

Warning: This has been an insane journey, so I might be ranting a bit. Once DirecTV changed their interface, I decided to suspend the service and see if I could live in the streaming only … Continue reading Cutting the Cord Part 1

New DirecTV UI Fail/Learn

As a designer, I always look at the design of things, especially user interfaces. Recently DirecTV updated their user interface in dramatic fashion. It’s very different than before. I could call it an epic fail, … Continue reading New DirecTV UI Fail/Learn

UX Tool: SubForm

These two guys apparently set up a kickstarter to build a new design tool,¬†named SubForm. I just watched a few videos. It’s not available for download yet, but rather than go “stealth” the two founders … Continue reading UX Tool: SubForm

Concurrent / Collaborative Editing

Metcalfe’s law¬†states that the value of a telecommunications network is proportional to the square of the number of connected users of the system. In other words, the more people using something, the more valuable that … Continue reading Concurrent / Collaborative Editing

Decision Models

In 2005, I worked for a year at Intuit and they claimed to be Customer-Driven. This came from a specific story. Originally the company produced Quicken, a personal finance tool. When they watched their customers, … Continue reading Decision Models

Interview Questions for a First Marketer

I have a bunch of questions for Product Designers that I have evolved over time. However, I don’t think I have ever done the same exercise for Marketing. The context is the “first marketer” in … Continue reading Interview Questions for a First Marketer

The Care Pie

We all care about lots of decisions. However, it’s not healthy to argue about every single decision. In fact, it’s not healthy to argue about 90% of the decisions that are made. I talk to … Continue reading The Care Pie