Monthly Archives: December 2017

Cutting the Cord Part 1

Warning: This has been an insane journey, so I might be ranting a bit. Once DirecTV changed their interface, I decided to suspend the service and see if I could live in the streaming only world. It’s been an insane journey which will likely be impossible to journal. I’ll do my best and at some… Read More »

New DirecTV UI Fail/Learn

As a designer, I always look at the design of things, especially user interfaces. Recently DirecTV updated their user interface in dramatic fashion. It’s very different than before. I could call it an epic fail, except that I hate that term. It’s an Epic LEARN. There is a forum thread on AT&T (who now owns DirecTV)… Read More »

UX Tool: SubForm

These two guys apparently set up a kickstarter to build a new design tool, named SubForm. I just watched a few videos. It’s not available for download yet, but rather than go “stealth” the two founders decided to build tool in broad daylight. I have alot of respect for that. It jives with my personal value… Read More »

Concurrent / Collaborative Editing

Metcalfe’s law states that the value of a telecommunications network is proportional to the square of the number of connected users of the system. In other words, the more people using something, the more valuable that thing is. My first few computers in the 1980s were islands, completely isolated from the rest of the world. It… Read More »

Decision Models

In 2005, I worked for a year at Intuit and they claimed to be Customer-Driven. This came from a specific story. Originally the company produced Quicken, a personal finance tool. When they watched their customers, they realized that many of them were using it for business purposes. They realized this market and produced QuickBooks, which… Read More »

Interview Questions for a First Marketer

I have a bunch of questions for Product Designers that I have evolved over time. However, I don’t think I have ever done the same exercise for Marketing. The context is the “first marketer” in a company. At Marketo, this was Kelly Abner. He did an awesome job and helped the product development by being… Read More »

The Care Pie

We all care about lots of decisions. However, it’s not healthy to argue about every single decision. In fact, it’s not healthy to argue about 90% of the decisions that are made. I talk to people about the Decision-Care Pie. This is a pie-chart that has two parts. The first part is the 10%. These… Read More »