I posted a review to what seemed to be an objective hosting review website.  I got an email from the “editor” who talked to me about my experience.  It was obvious that I was a real customer and my problems were well documented. It turns out that these hosting review sites are sponsored by the hosts and not objective at all.  They rarely, if ever, post negative reviews.  Lunarpages has 20-30 min call wait times, which is much longer than any other service I have seen.  None of that is posted on the site.

Needless to say, they aren’t posting my well thought out, objective review.  I find it discouraging.  There are so many choices for hosts and so little guidance on the web.  I wish there was a consumer reports for web hosts where real customers could post their experiences.