First of all, it was extremely difficult to install.
I finally found this page which helped me figure it out.
The drivers for the phone were incorrect. The correct ones were in a zip called p2k.zip. The Motorola website was horrible. It refused to give any help. This site was more helpful.
The UI for the Phone Tools is just horrible. It is the worst interface I have ever seen. It tries to look like a phone, but doesn’t work. All I want to do is get a new ringtone and get the pictures off.
How hard can that be? And I know what I am doing.
Someone recently suggested this book to me, which I am finding fascinating. I think I will read others on this page.