Recruiting: UX Help Designer

By | December 20, 2013

I’m looking for awesome new people to join my team.  Check out the UX Help Designer job description:

What’s a UX Help Designer?
At Marketo, the UX team is responsible for the way a feature works.  We collaborate with engineers, product managers and other various groups.  When we are ready to launch a feature, help articles need to be written.  The UX Team is responsible for this as well, so that the information is designed well, is clear and accurate.

Help articles are:

  1. 90% pictures
  2. Simple
  3. Clear
  4. Concise. I hate superfluous needless words.
  5. Accurate
  6. Helpful

As a UX Help Designer, you will learn the product inside and out.  You will learn a lot about UX design too.  We are a collaborative team and all work together on the same projects.  You will be able to influence the product design at a deep level. If a feature can’t be explained easily then there is probably a design flaw.  That’s where your feedback will improve the product.

We like people who are:

  1. Creative
  2. OCD
  3. Productive
  4. Concise
  5. Confident
  6. Positive
  7. Smart
  8. Eloquent
  9. Clever
  10. Eclectic

If you are interested, let me know.  We make a big difference in the lives of our customers and the success of the company.

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