Tag Archives: UX

Product Specification Phases

TL;DR Product specification has a point of diminishing returns. Like most things in life, a nice chart makes it easier to understand. Time flows from left to right. The green line is how complete a specification is and the red line is how hard it is to make the green line move. Important: This chart… Read More »

Hello PowerPoint, My Old Friend

Figma had been doing a decent job of letting me specify the product I am working on. However, there were some pretty serious gaps. Performance was a constant problem. First time load: 20 seconds. Freezing the screen, about 20 times a day. Community is ridiculously slow to load/use Strange behavior pretty frequently Also, a more… Read More »

Design Influences

Every major product I have designed has had specific influences. Some examples: Marketo In 2007, when I was thinking about the Marketo UI I rewatched Minority Report (2002). The UI where Tom Cruise waved his arms in the air was the inspiration for how Smart Lists would drag items from the right to the left.… Read More »

New DirecTV UI Fail/Learn

As a designer, I always look at the design of things, especially user interfaces. Recently DirecTV updated their user interface in dramatic fashion. It’s very different than before. I could call it an epic fail, except that I hate that term. It’s an Epic LEARN. There is a forum thread on AT&T (who now owns DirecTV)… Read More »

UX Tool: SubForm

These two guys apparently set up a kickstarter to build a new design tool, named SubForm. I just watched a few videos. It’s not available for download yet, but rather than go “stealth” the two founders decided to build tool in broad daylight. I have alot of respect for that. It jives with my personal value… Read More »

Concurrent / Collaborative Editing

Metcalfe’s law states that the value of a telecommunications network is proportional to the square of the number of connected users of the system. In other words, the more people using something, the more valuable that thing is. My first few computers in the 1980s were islands, completely isolated from the rest of the world. It… Read More »

Design Tools 2018 Prediction

I think the market for product designers stink. We have no real loyalty and minimal budget. I would never join a startup that targets me as a customer. However, there are plenty of players out there. Here is my prediction for 2018 in the space: Adobe The category king in many ways. Photoshop and Illustrator… Read More »

Product Responsibilities Framework v0.2

Product Responsibilities Framework v0.1 Frameworks for how to organize your product team are sometimes difficult to follow and figure out who does what. Product managers are often given too many job responsibilities and end up being spread too thin. Lately, I have been thinking about this and wanted to redo my v0.1 framework and add… Read More »

Google Interprets Material in Many Ways

Material Design isn’t one single thing, even at Google. I spent about 5 minutes taking some screenshots of different Google properties and their interpretation of Google Material Design. None of these are “pre-material”. Quick looks: The new Google Calendar is much better than the original mess. However, they are stretching material in new ways. Notice… Read More »

Axure RP Revisited 2017

Just for kicks, I downloaded Axure RP. I have been using Figma and thought, “I wonder how long it would take me to make this in Axure. 10 min later, I was giving it a try. Meta Point Whenever you are curious about something, just do it. Don’t wish for it, don’t hem and haw.… Read More »

Removing Backgrounds from Photos

I have been an ongoing customer of Photoshop for the life of the product with steady upgrades every year. However, today, I canceled my Photoshop subscription. My main reason is that I just don’t use the program frequently enough. I basically use it to crop images or eliminate the background on photos. It’s not like… Read More »

A proposal for improving artboards in design tools

In Sketch, Figma, Adobe XD and others there is this concept called an artboard. It’s basically putting all of your different screens on one mega screen and you organize it as you see fit. You zoom in and out to go to where you want to go. Unfortunately, although its the new cool thing, I… Read More »

Design Tool Sadness (2017)

I want the best of all my tools. Here is my perfect mashup: Powerpoint Table Editing Text formatting Ease of use Storyboarding Figma Symbols Constraints Concurrent editing Cool-factor Adobe XD Performance/speed Large community Stable financial resources Yesterday, I was trying to wire up the prototype of the system I am working on and Adobe XD… Read More »

Designing your prototype structure

It’s rare that you get to build a system from scratch. The early decisions you make will stick around for a long time. Last week, I built a new design system for my new job. For this project, I chose Adobe XD over Figma. When Figma releases new performance enhancements, I might change my mind,… Read More »

Figma or XD (again)

I’m all set up at my new desk. I have a riches of monitor space. They are attached to arms so I can lift it up and show the work to someone standing next to me. My new laptop is the Dell XPS 13-9350. No USB port! Crazy, but its working well so far. I’ve been… Read More »

More (Unfortunate) Thoughts on Self-Driving Cars

I think the first big markets to pick up self-driving cars will be Long Haul Trucks and Taxi-Cabs. Long Haul Trucks It makes sense to transform shipping into a robotic effort. It’s cheaper and safer. However, I see one flaw. People are assholes. – Glen There was this robotic hitchhiker experiment where the little guy… Read More »

LinkedIn Loose Connections

Linked does not care if you know the people you are connected with.  Look at this screen they just put in front of me. Add 381 connections!!  I don’t know those people! LinkedIn is saying to me, “Hey, why don’t you send out 381 emails to people you don’t know asking to connect?” I guarantee… Read More »

Moving on from Engagio & MarTech

After 9 years of Marketo and 2 years of Engagio, I am moving on to a non-martech product. Engagio has a great future ahead of it and as a shareholder, I fully expect them to go public and be worth billions of dollars. I think I have built a good product foundation at Engagio that… Read More »

New iPad OS – Worse

My iPad asked me to update the OS. Unfortunately, it changed a whole mess of stuff that made the usage worse. Everything seems more complicated. Some first day thoughts: I don’t want a more complicated dock at the bottom – I don’t want frequently used apps I don’t want to split screen I never ever… Read More »

LinkedIn’s Windows 10 App

I use Windows 10. But Glen, you are a designer, why don’t you use Macs?!? – Everyone Here are my answers since everyone brings it up: I’ve been using Microsoft operating systems since 1986. I’ve beta tested every OS they have ever released including Windows ME (Yuck!) Most of the world (and about 35% of… Read More »

I miss Skeuomorphism

Skeuomorphism is the design concept of making items represented resemble their real-world counterparts. (Examples) Im in Windows → Chrome → WordPress and almost all of the shadows, gradients and rounded corners have been eliminated. I miss buttons that had heft and affordance that screamed Click Me. The Nielsen-Norman group recent published a study that found significant reduction in… Read More »

The UX of Figma

The CEO of Figma recently visited me and gave me a quick tour of their product. I think it holds great promise as a prototyping/design tool and I am giving it a try. The main benefit is real-time concurrent usage. In other words, two designers can collaborate live at the same time the way you… Read More »

The Simple Volume Control

We have Sonos speakers here at the office. The Sonos application is pretty cool. However, there is one part of the system that bugs me and it’s extremely simple. This is the volume control. Now when you have a Sonos speaker in a group environment, the volume is actually a crucial function. Some songs are recorded louder… Read More »

My Dream Prototyping Tool 2017

Here are the requirements for my dream prototyping tool: Cross-platform There are some that are mature and cross-platform like Axure, Justinmind, Balsamiq, MockPlus, Figma and Microsoft PowerPoint. However, the two that are not are Adobe Experience Design (XD) and Sketch. I clearly need it to work both in Mac and Windows. Has symbols (reusable components) This… Read More »

Adobe Experience Design (XD) – Almost

My design tools: Pencil (#2 Soft HB Dixon Ticonderoga) and paper Microsoft PowerPoint on Windows 10 However, over the years, I have tried numerous alternatives. So far, none have been better in terms of quick iterations, high (enough) fidelity, portability, and ease of communication. I have tried numerous prototyping tools, graphics editors of all shapes and… Read More »

The UX of Android Auto

I recently got a new car lease. (Kia Sportage 2017) I liked the Nissan Rogue but the Kia has Android Auto and I wanted to give that a try. Otherwise, the cars were very similar in price and features. Here is my run down: The Good “OK Google” works well for a specific set of… Read More »

The Department of Redundancy Department

This elevator control brought to you by the department of redundancy department. Why do we call the first floor L in this scenario? Why not just say 1? L for lobby just seems unhelpful. Plus, the door-close button doesn’t do a thing. It’s totally useless. Pressing it has no effect at all. It’s the little things in… Read More »

New LinkedIn UI is Slow

I don’t know how many people have the new UI in LinkedIn. I can’t seem to get out of it. (Yes, I tried) It’s slow af. Come on guys. You have buko resources. You should focus on speed, speed, speed. This is unacceptable. It’s ugly af. Look at the picture above. Seriously, is this an improvement?… Read More »

Mac Designers Need to Test on Windows

An open letter to designers who only see the world through Apple products. I’ll just jump right to the point. The rest of the world doesn’t see your work the way you intended. Take a look at this screenshot from my Windows 10 machine running Chrome. The site is a designers portfolio. I can’t read… Read More »

UX = Value minus Friction

It’s a simple formula. UX = V – F UX = User Experience V = Value F = Friction If the friction or effort of doing something is higher than the individual perceived value then the majority of people will not want to do it. Some examples where the effort outweighs the perceived benefit and… Read More »