I have been thinking recently about job titles and hierarchies. They really a different depending on the size of the company you work for. Status is often attached to these words and make a big difference in how we treat each other. I am not going to cover all of it. Mostly, I will be…
I have noticed over the years how perfectionism can be a blight on both work and personal relationships. It is a cultural issue and often is the cause of poor user experience. You would think it would increase quality, but it does the exact opposite. The way I experience perfectionism in the world is when…
People sometimes confuse direction with dictation, both as an IC and a manager. One technique I often use is dueling principles. They are delivered two at a time and are contradictory. I ask the individual to use practical wisdom and judgment to make the final decision using the principles as guides. Here some examples I have used…
I was recently in Prague and noticed something about all of the sidewalks and many of the streets. They usually looked something like this: It looked pretty and had a cool pattern, but I didn’t think that much of it until I saw these guys working. They had simple tools: bricks, shovels and hammers. They…
Someone recently asked me if I was data driven. I asked them “what counts as data?” Does my experience count as data? This led me to think about what drives my decisions. My conclusion was that I was judgement driven and that I generally like to hire people with good judgement. Here is the basic…
I recently talked about the time zone troubles in California. This TikTok guy is saying the same thing about the macro-economic situation. I think the brain drain from California (and the US) will continue in the coming decade. Knowledge workers will move to cheaper locations and companies will continue to globalize. It leaves me with…
I am building design and docs teams right now in Prague and Bangalore as well as on-boarding a large team in Tel Aviv. Because of time zones and the poor location of California, I am forced to change my normal process. For certain candidates, I am pointing them to this post and asking them to…
I have been busy building the UX and Docs teams for work. California has been difficult for me as the time zones are so different. The center of gravity in the company is on the other side of the world including centers in Tel Aviv, Prague, and Bangalore. I decided to spend 6 weeks in…
I just retired the zoom interview technique I have been using for the past few months. You might hate it, but it was fun and had some real benefits. Decide for yourself. It seems long to read, but it went quick in a 30 min interview. I ask the candidate to imagine going to a…
Hot TakeThe user does not come first. The user is not the center of design. The user is one of many factors in a good product. Glen Lipka, 2023 I have never liked the terms User-Driven, Data-Driven, and User-Centered. I think it fundamentally weakens the design team and devalues creativity, innovation, inspiration, risk-taking, and experience.…
I live in “Silicon Valley” halfway between San Francisco and San Jose. I moved to the Bay Area in 2002 and have loved it ever since. My first impression was that “everyone here loves technology like I do!” and that has stuck with me for 2 decades. However, I see a trend now that is…
I feel like most designers put very little design thinking into their own design portfolio. This is weird, right? I mean, there is literally only one website in the whole world that you get to control 100%. No engineers, no product managers, no executives or sales people. Its just you. Why in the world would…
The phrase “Burn the Boats” comes from historical military events. It’s a phrase used once in a while in the tech industry. I used it recently and thought to write about it. Origin In 1519, Hernan Cortez wanted Aztec treasure. He invaded the Yucatan shores with only 600 men. Clearly, he was vastly outnumbered by…
It’s recruiting time again! This time in Tel Aviv, Israel. My new company, SenintelOne has a strong engineering and product management presence there. Since my budget is limited, I decided that it would be best to replicate the success I had at Treasure Data by hiring junior folks and training them. I visited Tel Aviv…