Day: August 7, 2008

  • Three Paths – The UX of Bugs & Support

    Consider the three paths illustrated below. Path A represents perfect software.  It takes a long time to build and a long time to debug.  However, it is a mature product with zero defects.  (Is this a real product??)  Anyway, the point is that the user has no issues as he travels from his need to…

  • Brett Farve joins the Jets

    Wow, legendary quarterback Brett Farve joins the New York Jets.  I am excited and fearful all at the same time.  I think the Jets have all of the right ‘talent’ on the field, but will they have the chemistry?  Will they stay healthy?  A few injuries will tank the whole team. This is an exciting…