Month: April 2011

  • The UX of (The Name) JIRA Client

    I told a few people about JIRA Client and got a nearly universal response.  They were confused as to what I was talking about.  The confusion, I believe stems from the name of the product.  JIRA has a web interface out of the box.  Some people call the browser in a web application the “client”.…

  • The UX of Jira Client

    Recently, we moved from one project/bug system to JIRA with GreenHopper.  The system is highly programmable with lots of plugins and so far, we have made good strides forward.  It’s not perfect by any means, but so far, so good. One area I have not been thrilled is the GreenHopper interface.  Some people here love…

  • Maker’s Schedule, Manager’s Schedule

    I absolutely loved this article by Paul Graham called Makers Schedule, Managers Schedule.  It basically describes the cadence difference between people who are in meetings most of the day and people who have deliverables like designers or programmers.  I drew charts to illustrate: Notice that the manager has meetings all day in one-hour chunks.  For…

  • The UX of Complex Software

    Imagine giving a person a copy of Intuit QuickBooks.  The person has no accounting knowledge and no experience with this software or competing software.  In other words, this is a layman.  Imagine that their job was to get QuickBooks up and running for a small business with 30 people and 5 million in revenue. Result:…

  • The UX of Resumes

    Recently, I interviewed a person for a user interface engineering position.  I made the analogy that the resume was like a user interface and that the candidate was the application.  As a user, I wanted to accomplish my goal: to learn about the candidate. My user experience started the minute I picked up the resume, before I…

  • The Cost-Quality Curve

    As one becomes an expert in any hobby or craft, one learns about the best equipment that is possible to buy.  The dynamics of the cost-value curve are as follows: In the beginning, you can spend the least amount possible.  This is what many amateurs do.  The quality is pretty low.  By spending a little…