Day: September 19, 2011

  • Don’t Move the Cheese

    There is an expression I use at work all the time.  Don’t move the cheese.  It comes from a book by Spencer Johnson.  Cheese was put in a corner of the maze.  The mice found the cheese, but one day the cheese was moved.  Watch the video below for the details. In UX Design, I…

  • Netflix – Open Mouth, Insert Foot

    <rant class=”entertainment cheese-move”> I just received this this email from the Netflix founder.  After receiving the previous message about the hikes in the prices, I lowered our subscription to the $10 a month level. After this email, I lowered it to the $5 a month level.  If they send me one more stupidly conceived email, I…

  • Quora and StackExchange = Their Founders

    In the past 2 months, I have had the pleasure of meet the leaders of StackExchange (Jeff Atwood) and Quora (Charlie Cheever).  I have also been using Quora and UX.StackExchange quite frequently over the last year.  They are very different services. At first, I thought about them as different web applications, specifically, different non-human things.…

  • The UX of Being ON

    For me, work and home have wildly different cadences. At work, I am in the zone. 20 places at once, solving problems for people, answering questions, counseling the grief stricken disgruntled, inspiring the new employees. Killing them softly with my song. 90% of my week is not at my desk. I am in flow most…