Day: June 23, 2015

  • The UX of Docs

    For the last few years, I have been working on the hardest/longest project of my career. http://docs.marketo.com – The Marketo User Manual A few years back, I did a series of interviews of our customers. Specifically, I spoke to customers who thought the product was “too hard”. Turns out that part of the problem was the the…