Microsoft Office 365 or Google G Suite

For a business, I think Office 365 is a better choice than GSuite. Office 365 G Suite Rich Desktop Apps Nope Online Web Apps Same Separate identify Confused with my personal gmail Microsoft Teams (for Chat) Need to buy Slack Skype for Video Need Slack or other SharePoint (Wiki) Need to buy Confluence Works on…

More (Unfortunate) Thoughts on Self-Driving Cars

I think the first big markets to pick up self-driving cars will be Long Haul Trucks and Taxi-Cabs. Long Haul Trucks It makes sense to transform shipping into a robotic effort. It’s cheaper and safer. However, I see one flaw. People are assholes. – Glen There was this robotic hitchhiker experiment where the little guy…

LinkedIn Loose Connections

Linked does not care if you know the people you are connected with.  Look at this screen they just put in front of me. Add 381 connections!!  I don’t know those people! LinkedIn is saying to me, “Hey, why don’t you send out 381 emails to people you don’t know asking to connect?” I guarantee…

Adobe Experience Design (XD) – Almost

My design tools: Pencil (#2 Soft HB Dixon Ticonderoga) and paper Microsoft PowerPoint on Windows 10 However, over the years, I have tried numerous alternatives. So far, none have been better in terms of quick iterations, high (enough) fidelity, portability, and ease of communication. I have tried numerous prototyping tools, graphics editors of all shapes and…

Product Idea for an App: Told You So

I always had this dream of an app called “Told You So”. Here are the requirements: You sign in with Google or Facebook. It asks you to make a prediction. You sign it with your finger. It has a button for “I disagree” and someone else can sign that. It stores the predictions and signatures…

Eero Wifi Review (Day 2)

My house is shaped funny. This results WiFi dead spots. This weekend, we moved a bunch of furniture around to give two of my kids their own room, rather than sharing. Doing something like that always involves alot of work you didn’t expect and plenty of dust in the air which made my left eye blood…

Verizon didn’t exactly buy Yahoo

In the news today it says “Verizon Announces $4.8 Billion Deal for Yahoo’s Internet Business” and “Verizon Buys Yahoo for $4.83B”. This confused me at first because Yahoo has over 40 billion in assets. Then I read the article and realized that Verizon bought the operating business but NOT the capital and assets. Here is…

The Uncanny Valley

The Uncanny Valley used in reference to the phenomenon whereby a computer-generated figure or humanoid robot bearing a near-identical resemblance to a human being arouses a sense of unease or revulsion in the person viewing it. In other words, the uncanny valley is when something looks close to the real thing but our brain freaks…

Pokemon Go is already over

The speed of memes has been rising exponentially since the industrial revolution. When I was a child and a new idea or fad became popular it would take 1-2 years for the idea to spread and take a few more years for it to become officially dead. Just look at mullets from the 80’s! Last week…

Analytics Design vs. Interaction Design

Interaction Design is easy for me. I can see the big picture and architect the system with all of the right patterns. When it comes to Analytics Design, I find my inner muse drags its feet. I am not talking about designing a BI tool like Tableau or Good Data. These have some interesting interactions.…

Social Network Connection Categories

I have Facebook friends, Twitter followers, LinkedIn connections and Google contacts. If you put most of them in front of me, I would have no idea who they are. Why am I connected to all these people? I actually know about 5% of my social connections. How does that help me or anyone else? Think…

Silicon Valley Product Marketing

I am not officially trained in anything in particular. I’ve learned from practice for the past 22 years. Over the years, I have headed UX, Product Management, Training, Documentation and Product Marketing. Each area has a different set of mental models and techniques to do a good job. I have seen people who were masters…

The Future of Email

I have been emailing for around 25 years. It was the original killer app of the internet. Quick communication with immediate delivery. It has had a tremendous run, but I am starting to see signs of its demise. Here is a brief timeline of my email experience: Compuserve – You emailed people based on their…

Browser Extensions: The New Platform

There have been many business software platforms over the last 20 years. Usually, these things go in waves of popularity. Some examples that were very popular: Novell Windows 3.1/95 Netscape Flash (short lived) IE6 iPhone/iPad Android Facebook Salesforce I see a new platform gaining in popularity: Browser Extensions. I have been compiling more and more.…

Google Inbox/Calendar vs Outlook

I have not had an easy time adjusting to Google Apps. GMail is ugly, Inbox is pretty but severely limited and Google Calendar is deeply frustrating. More and more, I have been missing the power and elegance of Microsoft Outlook. I decided to try and use Outlook on top of Google Apps. At first, I…

Product Idea: Microsoft UX Storyboards

CAVEAT: I design B2B Applications, not marketing websites. The following is specifically targeted at that kind of project. I’ve been using PowerPoint since 2007 for UI storyboard design with much success. I’ve posted several blog posts about it: Using PowerPoint for Storyboards Suggestion for MS PowerPoint PowerPoint 2007 for UX Design Storyboards or Prototypes? UX…

Android N Beta Testing

I am addicted to beta testing. I saw an article about Google allowing Android N beta testing to anyone who wanted it. It warned that there are tons of bugs and that you should never try to use it on your everyday phone. I literally clicked the button to install it within 10 seconds of…

Privacy vs Value

The news today about Apple is very interesting. They were ordered by a federal judge to give prosecutors backdoor access to the San Bernadino shooter’s iPhone. Many privacy advocates are aghast. Apple has refused to comply. This is likely to go to the Supreme Court in the future. It raises a larger issue when weighing…

Feature Idea for OS and Cloud Storage

The rise of randomware is terrifying. Can you imagine losing all your files unless you pay ransom? Ugh! The best protection is the backup your files to the cloud. I use a combination of services for different things. One feature I don’t see on these services or on the operating system is the ability to…

Feature Idea for Calendars

People at work often have very (VERY) busy schedules with back-to-back-to-back meetings. Of course, they are usually in different places so you end up being late to every single meeting when you just count travel. Additionally, travel isn’t the only thing you need to do. You need to prepare for the meeting. This means reviewing…

The UX of Google Calendar (2016)

I reviewed Google calendar previously (2007). It was quite good. I had very nice things to say. Fast forward 9 years. It’s the same damn thing. No noteworthy enhancements. What the hell is going on over there? The styling is old and crusty. Do I really need to see 12am-6am? Can’t it zoom? Free busy…

DirecTV-Ready TVs are Slow

Typing lefty… For the holidays, I upgraded my TV to a fancy 4k Sony Bravia with Android TV. It was billed as DirecTV-ready. No box needed, fewer wires. I would go into detail, but typing is hard. Long story short, it sucks. Crazy slow, terrible UX. Changing the channel took 10 seconds. Fast-forward through recordings…

The $200 Laptop (Jan 2016)

When I design, I get user feedback with a technique I call Beta Fish. I make designs and then show them to prospective customers. They give me feedback and help me understand the nuances of the use cases.  I do this by powering up Gotomeeting and screen-sharing my designs. I usually turn on video conference. (It’s…

Account Based Marketing

For the better part of the last ten years, I have seen the world through the eyes of a demand generation marketer. Starting with Kelly Abner and working through thousands of others, my point of view was how to help them create more leads and nurture them through a funnel. Now that I have started…

Open Letter to LinkedIn

Dear Mr./Mrs LinkedIn, You have the most potential and most fuckups of any site on the web. I love you and I hate you. The Good You are THE defacto social network for professionals. There are plenty of times that your user interface does the right thing. Discovery of new people is usually pretty accurate.…

My Crazy Dell Adventure

One perk of a new job is getting a new computer and monitor. I made several terrible mistakes. Here we go… The Wrong Laptop I did some research and decided on the Dell XPS 13. It has crazy high 4k resolution (3200 x 1800) and a super fast processor. Plus a touch screen. In hindsight,…

My Designer Software Kit

It’s fun to set up a new computer. I have the new Dell XPS 13 running Windows 10 (insider fast track). The resolution is a ridiculous 3200×1800. If a program doesn’t have proper scaling it looks itty bitty. So anyway, I set up my new machine. Here is a list of my desktop software: (doesn’t…

Feeding or Slaying the Dragon

I’ve heard the expression from executives, “Let’s slay this dragon once and for all.” What they mean is “We have had complaints from customers on [topic x]. Let’s do a project that makes all of those complaints go away. The dragon in this metaphor is the complaints that customers have. I think this is the…

The UX of Podcasts

Sometimes I am early to the party. For example, I was an early user of HTML (1994), CSS (1997) and jQuery (2006). However, one technology I never got into was podcasts. (Until last week.) I listen to NPR alot and always liked This American Life, Public Radio International and Freakonomics Radio. However, I kept noticing that…

Streaming Video Services Compared 2015

Recently, I have turned out Hulu, Amazon Prime Video, Netflix and DirecTV. They all have certain benefits and different UX. This isn’t a comprehensive review, but hopefully is helpful to you. There are so many ways to use these services. The xBox, native TV apps, DirecTV, Roku, Amazon Fire stick, WDTV, iPad, Android Phone, desktop PC,…

The UX of Windows 10 (Part 1)

I’ve been using Windows 10 for a couple of months now. I have been a beta tester of every windows operating system since Windows 95. I am not an Apple Fanboy by any stretch. I have been a fan of Microsoft products include Office for decades. I think I can be fairly objective here. In…

Google Drive vs. Microsoft OneDrive

I have been using OneDrive for a while now as our cloud service. However, complaints have forced me to reconsider. Here is a quick summary of my thoughts on the subject. Pricing OneDrive pricing. 15 GB Free 100 GB $1.99/month 200 GB $3.99/month 1 TB $6.99/month (includes Office 365) Google Drive Pricing. 15 GB Free…

My First Patent

I actually hate patents. I think they undermine the creativity and progress of technology and startups. There is a great radio program on how software patents are awful and have lost all modern meaning they once held. (Produced by This American Life in 2011) However, when I was told that there was a bonus involved, I…

The UX of the Nexus 6

I recently traded in my Samsung Galaxy Note 3 for a Nexus 6.  I wanted the latest greatest OS from Google.  I could have gotten an iPhone 6 Plus or a Galaxy S6 (or Note 3) or other device, but I chose the Nexus mainly because I wanted to get the latest OS quicker. (Current version…

The UX of Windows 10 beta

Let’s get something out of the way.  I appreciate Apple, but I don’t like MacOS X.  I have many different kinds of devices, iPods, iPads, Laptops, Wearables, Mac Minis and desktops.  They have a wide array of operating systems.  I think iOS is brilliant for the iPad/iPod/iPhone family.  However, I think MacOS X is inferior…

Size Matters

Contrary to what you have heard, size matters. However, bigger isn’t always better.  Here is the rundown: Taller In business, if you are taller, you are more likely to be promoted.  Also, in SmartPhones, a taller screen is helpful.  Especially if you are scrolling down.  In fact, I have three screens on my desk. See…

Passwords still suck

I hate passwords in general.  The weird Cr@zyPa$$w0rd style that people ask for today ensures that users will never remember them and just write them down at their desk.  They are also difficult to type. The worst offenders are like Dell below.  They demand that you use only a few special characters $?=.,  Seriously?? You…

CES and buying a Chromebook

Apparently CES, the big electronics show is happening today.  This means there are announcements all day about new great laptops.  I can’t buy one now.  I need to wait until they ship in February. In the meantime, I need to get something to replace the broken Samsung Series 9 that I bought in June 2011.…

Which new ultraportable laptop? Jan-2015

Every few years, one of my various computing devices becomes old and breaks down. This is what happens to old things, like me. Getting old sucks. Anyway, in this case, it’s a lightweight ultrabook. I have narrowed it down to a few choices. I’ve made some little comparison tables way down below. It’s not comprehensive.…

Responsive HTML and CSS 2014

I just upgraded to the new WordPress 4.1 with a new theme Twenty Fifteen.  I think it looks nice, but more importantly, it is the most responsive theme I have ever used.  It has many breakpoints and changes shape as the browser gets smaller. (Try it out) However, on very large resolutions (1920×1080 on my…