There are 5 ways that a user will guess how to do a certain function.
- Drag and Drop
- Keyboard Shortcuts
Each of these ways is more or less comfortable for a random user. Personally, I am a right-clicker. I right-click on everything and am usually disappointed. However, when it works, I am usually psyched.
For years Gmail has satisfied me with Buttons or Links and a few menus. I discovered some gmail keyboard shortcuts which were cool too, although I rarely use them.
Today, GMail added in support for #4, Drag and Drop. What has been a gaping hole is now plugged where you can drag an email into a label. Well done.
Now, they need to just add in Right-Clicking and I will be happy.
How many of the big 5 does your application support. Add in the others and you will find users singing your praises. With today’s technology, it’s actually easier than you think.