Month: March 2025

  • Feature Success Metrics

    Every tech SaaS company has Pendo or Amplitude or a similar analytics tool. The question is whether we are using these tools effectively. Spoiler alert: I think not. The key to using any analytics tool actually starts in the mind of the designers and product managers. (namaste!) The most important question that never gets asked…

  • Uncertainty

    Uncertainty report from 3 years ago with image excerpt. I think the last 3 years have increased the uncertainty on the right. Uncertainty is the big U in FUD. It leads directly to the other two, Fear and Doubt. One thing the world abhors in uncertainty. (Take that Heisenberg!) Uncertainty leads to wars, to famine,…

  • Informational Interviews

    One technique that I teach almost every mentee is to conduct informational interviews as often as you can. This is especially useful in the early stages as you graduate from school, start your first job, and navigate your career. Informational interview 101 Simply put, it is a meeting (in person or remote) where you ask…