• Responsive HTML Templates

    There has been alot of movement in “responsive HTML” over the last 2 years.  Basically, responsive means that the page will morph as the screen gets smaller.  It changes to use the available space more effectively. All the way down to the phone browser level, it changes fonts, image sizes,…

  • How to Pass My UX Designer Phone Screen

    I am hiring multiple UX Designers here at Marketo.  First, I do a short phone screen for candidates.  Then, if they pass, a 3-4 hour interview with lots of people.  Maybe this is  cheating, but here are some tips to help you do well with me on the phone. Let…

  • Sacred UX Cow: Testing

    sa·cred cowAn idea, custom, or institution held, esp. unreasonably, to be above criticism. In UX circles, testing is above reproach.  It is a self-evident good.  Anyone who doesn’t test is a moron.  Test early, test often, test even more, test all the time. Killing a sacred cow is a time-honored…

  • My Only Twitter Follow

    I don’t like getting a ton of tweets, so I don’t follow anyone.  For a while I followed Brittany from Glee.  She was hilarious.  My favorite tweet from her: This two shall past. — Brittany (@BrittanyGLEE) March 6, 2012 Genius. But I was bored.  Too few tweets.  I need a little…

  • The UX of the IPO Ceremony

    I am the first non-founder employee (2007) and head of user experience at Marketo.  A few days ago, I had the pleasure of experiencing the Marketo IPO ceremony in NYC at Nasdaq.  It was the first company I have ever worked at that went public.  It’s rare and may be…

  • Moving to MediaTemple (2013)

    I’ve had it with slow performance.  I moved to MediaTemple Grid Service yesterday.  Most of the move went smoothly, but I screwed up a little.  Something went wrong with the MX Records and my mail wasn’t turned on for most of the day.  Whoopsie!  All fixed now. I took the…

  • Product Idea: The Tennis Racquet Guitar

    Almost everyone with a tennis racquet has pretended it was a guitar.  Tennis companies have pioneered the science of materials when it comes to making racquets incredibly stiff and light.  Guitars have exactly the same requirement. Yet most guitars are made out of wood. In fact, most electric guitars are…

  • The UX of the New Discover It Card

    I really love Discover.  They are always so nice to me on the phone.  They have real people answer and they don’t try to sell me anything.  There is a cashback bonus that goes directly into a credit in Amazon.  I love it. Yesterday, I received my new card. See…

  • The UX of Business Cards 2013

    I recently was handed a special business card.  The woman actually spread out a deck of cards with about half a dozen different styles.  (Imagine she said “Pick a card, any card!” like a magician).  They had all different images on the back, all original illustrations.  She had them in…

  • New WordPress Theme 2013

    WordPress is evolving alot.  I am running 3.6 beta 1.  The new add post page has all these “formats”.  I don’t quite understand them, but the icons look great.  (I wonder what they do!?)  I suppose I will try them over the next few weeks. I also upgraded to the…

  • Reading Comprehension

    I think my reading comprehension must be pretty bad.  It would explain why I always Use PowerPoint with few words in presentations Write with fewer words on websites. Ignore long emails OK, I have to explain that last one.  I don’t ignore it completely.  When I see a long email,…

  • The UX of Google Reader Replacements

    I have been an avid user of Google Reader for years.  I was stunned by Google’s announcement that they would shut the service down.  Literally, I check it and read 10-20 times a day.  I don’t like my news getting stale.  But they are discontinuing it, so I needed to…

  • April Fools has Jumped the Shark

    I used to LOVE April fools day.  It was a chance to make gullible people believe the craziest things.  Pranks and humor is a time-honored part of the start-up world.  Creative people love this “no holds barred” day of fun. My favorite prank was on my father after my third…