• The UX of Socks

    Today, I counted 9 unmatched socks.  That’s 9 worthless socks.  The problem is a UX one.  They all look different.  Because they all look different, if I lose one of the pair, I can’t match it up with another “same” sock.  I appreciate socks that are colorful and let me…

  • Disrupting a Market with UX

    Very often, a market can be disrupted by a single UX improvement.  That improvement may not be easy to accomplish, but when you do it, you often can build a significant company.  Some examples: CRM Seibel was the dominant player in Sales Management.  Salesforce.com comes along and says, “It’s in…

  • Write Less on your Website

    I look at websites alot.  People I am recruiting, companies I interact with, even just for professional curiosity.  One of the key things I look at is the text.  I look to see if the text is written for web readers or for someone else.  My guideline is to make…

  • The UX of Google Images (2013)

    Recently Google “upgraded” their user interface for Google Images.  I use Google Images ALL THE TIME.  I am big on presentations with large graphics and I find their service invaluable.  There is one spot, however,  that is annoying me to no end since their “upgrade”. (Heavy use of air quotes and…

  • Hindsight in 2020

    It’s all so clear to me. This is the year that everyone will have perfect hindsight.

  • Using PowerPoint for Storyboards

    On my design team, the main work product is PowerPoint storyboards.  We deliver these files to Engineering.  In a nutshell they include: Size of the PowerPoint depends on the complexity of the feature: The Good PartsI haven’t seen other people use this methodology, but it really gives a very clear way…

  • The UX of WeBuilder 2014

    I originally typed my HTML in Notepad on my 75 MHz Windows 95 desktop.  It wasn’t very helpful, but then again, HTML wasn’t that sophisticated at the time.  This was in 1995.  Very shortly after that, I discovered Homesite, a program by Nick Bradbury.  Homesite was better than anything else and stayed…

  • SkyDrive Word App – AutoSave

    I like Microsoft’s new service SkyDrive.  It’s like Google Apps and Google Drive.  Inexpensive, tightly integrated with MS Office 2013.  All-in-all, very satisfactory.  However, I have one gripe. In the Word web app, it doesn’t autosave.  The Excel one autosaves.  The PowerPoint and One Note apps autosave.  Even the Excel…

  • Hiring UX Designers 2013

    I manage a team of 4 designers at Marketo.  The company is doing quite well and UX Designer here is a central function.  We are looking to add another member or two to the team.  If you are interested (or know someone), please apply as a UX Designer. Designer Characteristics: Creative.…

  • Designers require a positive attitude

    The reality is that everyone has negative feedback about any design.  It doesn’t mean that it’s all stupid feedback, although much of it is exactly that.  However, it does mean that a designer is constantly bombarded with negative critique from design peers, management and executives, engineering and product management.  It…

  • Keeping Everyone Interested

    I didn’t do well in High School, 2.2 grade point average.  In fact, I fell asleep (often) in Math class.  I started well, trying to pay attention.  However, that didn’t last long.  The droning of the teacher saying mindless facts, asking us to rote memorize them so we can parrot…

  • The UX of iTunes 11

    I hate iTunes 11. Did I get to the point too quickly?  OK, I’ll try again. I use iTunes specifically because I use iPods.  We have 3-4 iPods, more if you count the ones we have lost.  We use them mainly for music, especially in the car.  I use iTunes…

  • How blind people know if you are working

    No clicking of mouse, no typing of keyboard = not working.  You are probably spacing out, not there or reading a blog article. Lots of typing = Not working.  You are writing an email or instant messaging or typing a blog. (This is what I sound like now) Talking in a friendly…

  • The UX of the Dell XPS 12 Convertible Touch Screen Ultrabook

    I recently gave my Samsung Series 9 to my wife as a hand-me-down present.  This left me without a new laptop.  I obviously couldn’t live with that, so I had a choice.  Either buy a new laptop or get one through work.  The one I lusted after was the Acer…