• The UX of Fax Machines

    I am spoiled.  I live in an age of cut and paste, email and attach.  The fax machine, when I have to use it is a ridiculous anachronism.  I just had to use it. To dial 9, or not?  Do I dial 1 before the area code?  What is this complicated UI?…

  • Jets 2009 Predictions

    The Jets already had their first game. So I know I will predict that one correctly.  Here are my predictions: Wk Date Game Win? 1 Sep 13 NYJ 24 @ HOU7 WIN 2 Sep 20 NE @ NYJ WIN 3 Sep 27 TEN @ NYJ WIN 4 Oct 04 NYJ…

  • The UX of BI Analytics (Demos)

    Lately, I have been researching BI (business intelligence) tools and watching all their demos.  Some of the demos were horrible and others great.  I learned alot about business intelligence space.  The tools are so open-ended.  In the right hands, with the right data, tools like this are ridiculously cool.  They can help…

  • Ira Glass, UX Rockstar

    I listen to NPR (National Public Radio) every morning.  I have been a consistent paying member for years.  Every few months, they have a pledge week where they try and get listeners to donate money to support the radio network.  They try all kinds of techniques to increase effectiveness:  Dollar-for-dollar…

  • 9 year old Soccer: Design Strategy

    User Experience Design is about asking the fundamental question: Why?  Why do people love the things they love and hate the things they hate and ignore most of the rest?  Why does the world act the way it does? Once you understand Why something happens, you can design a strategy to…

  • Storm Large – 8 Mile

    This is pure unexpected WOW.  Watch the video and ask yourself, “Did I just say wow?  That was unexpected?”  Great song, great video. I hope you like it.

  • The Neck of a Drop Down Menu

    I have this horrible mini-UX experience in LinkedIn.  Overall, I love LinkedIn, but this one tiny thing is like a small pipe in a hallway that I keep stubbing my toe against.  You can try it out too. Go to LinkedIn and look at the top right. You see the…

  • Fun to Use or Easy to Learn?

    Which is more important?  Something that is easy to learn or something that is fun to use once it’s learned? Most software developers get this exactly wrong. Riding a bicycle. At first, riding a bicycle is scary and physically painful. (Falling off a bike is not fun)  However, once you…

  • The UX of Product Priorities

    How do you decide what to build next?  Let’s start with some high level categories: New Whiz Bang Features. Sales is going to love demo’ing. Marketing is going to love the story-telling. Polish the Apple. This is going back over existing features and making them better. More polished, more nuanced.…

  • The UX of Verizon Phones

    We switched to Verizon Wireless many years ago.  We were using Cingular?AT&T and were greatly relieved when we switched.  The network was much better.  No more dropped calls, no more static.  We were in “4 bar” nirvana. We got super simple clamshell phones with virtually no features.  I bought a…

  • Firefox, The Next Generation

    Firefox has been generally open source with their design process.  It’s an interesting approach and bound to get people interested and possibily to inspire some great ideas.  On the other hand, it’s alot of work to manage the flow of ideas. Their latest challenge is to re-conceptualize how bookmarks, history…

  • Disgby Widget – What if I am not there?

    On my blog, there is a Digsby widget that allows you to instant message me.  The problem is that I forget to sign out of Digsby at night.  So I come in to work in the morning and have 2 or 3 messages, but the person is gone from the…

  • Movie Review: Coraline

    I recently watched Coraline with the kids.  The movie was pretty clever and well done, but I found it highly derivative.  Here is what it made me think: BeetleJuice (1988) –  My goodness, the artwork was so reminiscent the genius BeetleJuice, but more importantly, I found a strong similarity to the main characters…

  • The UX of Mission/Vision Resolutions

    I was listening to Barney Frank today on NPR.  He said, regarding the healthcare debate, that republicans and democrats are basically on the same page on the big picture.  They both believed there is a real issue that needs serious attention.  However, he described that when you went into the…