Dear Mr./Mrs LinkedIn, You have the most potential and most fuckups of any site on the web. I love you and I hate you. The Good You are THE defacto social network for professionals. There are plenty of times that your user interface does the right thing. Discovery of new…
One perk of a new job is getting a new computer and monitor. I made several terrible mistakes. Here we go… The Wrong Laptop I did some research and decided on the Dell XPS 13. It has crazy high 4k resolution (3200 x 1800) and a super fast processor. Plus…
I’m reading a biography on Jim Henson. He loved his work and described how work is a crucial part of our lives. Accomplishing something is a more fulfilling feeling than the money you earn for doing it. Of course, most of us wouldn’t work at our jobs without being paid.…
Twitter and LinkedIn have very different algorithms for me. Who I follow on Twitter Hardly anyone. The stream gets to be too much for me. I can’t follow it. So I end up following just the accounts I really care about. It’s just 5. Codrops – I am in love…
I crushed it today. Yes, I’m not humble about this. No apologies. Let me rewind. I’ve been working on the information architecture for the Engagio application over the past couple of weeks. This means that I am wrapping my head around the various objects you need to do Account Based…
It’s fun to set up a new computer. I have the new Dell XPS 13 running Windows 10 (insider fast track). The resolution is a ridiculous 3200×1800. If a program doesn’t have proper scaling it looks itty bitty. So anyway, I set up my new machine. Here is a list…
I often told people that Eloqua had more functionality than Marketo. I also said it didn’t matter. Marketo beat Eloqua for a different reason. It wasn’t what you could do, but HOW you could do it. UX Rule #12: It’s not how many things you can do, it’s HOW you…
I had alot of choices of what to do next. I could have managed a large team of designers in New York, Boston, Washington DC or San Francisco. I could have pursued possibilities at large (yet exciting) companies like Google. I could have joined a new startup again. The Bay Area…
This is the second time that I am blogging that I am leaving Marketo. I joined the company, as the first non-founding employee, in 2007. Then, in 2009 I left to try a different company and progress my career. After nine months, I realized that I missed Marketo and they…
It’s been getting harder and harder to get dressed up for Halloween. It used to be so easy, I looked forward to dressing up each year. I think it’s because the kids are getting older and don’t want to trick or treat with me anymore. Maybe it’s just because I…
Anna Zeman, designer extraordinaire, came up with this idea. I hated it at first, but it is somehow growing on me. Bat Face This is the face you make when you are talking to someone and they say something that is either stupid, offensive or ridiculous. You don’t want to…
Everything has an amount that is “just right”. It’s often called the Goldilocks principle. Example: These planets either have too much greenhouse effect or too little to be able to sustain life as we know it. The differences between the three planets have been termed the “Goldilocks Principle” (Venus is…
I’ve officially switched my allegiance from IconExperience to Icons8. IconExperience They did a great job for many years of having a comprehensive iconset in a wonderful system where you could find what you wanted. However, after the V collection, the next bunch of sets were pretty low quality. The O-collection…
In many organizations, the product managers (PM) are the ones who define the “solution” for their project. They create wireframes and detailed UI requirements. They basically put the product designers (UX) into the role of “make it look pretty”. UI Graphic design is important, but it is not User Experience…