Artificial intelligence is moving fast. The way people interact with it will evolve as the functionality improves. These are my predictions of where the Human-Computer Interaction (HCI) is going, Pre- ChatGPT It used to be called ML or machine learning. I worked at a startup a few years back that used a very advanced system…
One of the biggest problems in AI is training. Where can you get source material for the AI to train that doesn’t break copyright laws? Google certainly has a ton of data, but I think there could a way to change the game. The hardware You need a pin that can be worn by the…
Honestly, I have loved my 2020 Tesla Model 3. It has been a wonderful car and way ahead of its time. If not for the buffoonery, cruelty, greed, and stupidity of their CEO (Elon Musk), I would have purchased more Tesla cars. Additionally, I would not have been in a hurry to get a new…
Many designers are anxiously wondering, “will I be replaced with AI?” To jump to the conclusion, I think many designers are at risk and the job of interaction designer will change dramatically in the next 2-7 years. However, as an optimist, I think it may have a happy ending. Bubble? Sure, we are in a…
As a beta junkie, I felt compelled to install the latest OS for my iPad and new iPhone. This is a few days in. First impressions are important. Here are quick first week thoughts. Liquid Glass Obviously, this is the most noticeable change. I feel mixed about it. It is very different depending on what…
Two shows I really enjoyed in the last few years are Andor (a Star Wars saga) and The Penguin (a Batman spinoff). The reason for both is how they completely delivered an unexpected product. Andor In he case of Andor, it is a Star Wars movie that chronicles the time leading up to the first…
Sometimes a large portion of the world believes something is true, despite the fact that it is not true. Here is one that is especially annoying to me. Myth: Companies use AI to auto-reject your job application based on your resume I have used multiple different recruiting tools over the years. Lever, Greenhouse, Bamboo and…
I’m at Figma’s annual conference at the Moscone Center in San Francisco. Their annual event has really grown since the first one I attended almost a decade ago. Rough estimate is about 10,000 attendees, but I did not count them all. The announcements they released were fine and expected, but not really what I was…
I have been using Google Android phones since 2009. I was always a Windows person and never an Apple fanatic. So when Apple had the iPhone, I steered towards the cheaper alternative. I upgraded every 2 years like clockwork. A few years ago, I was traveling internationally more often and decided to give Google Fi…
Recently, I needed to answer the question of whether to default to dark mode, light mode, or system preference. System means that it would respect whatever preference the user had in the operating system. The engineers thought system preference was the most logical and it seemed to make sense, so we went with that. However,…
Every tech SaaS company has Pendo or Amplitude or a similar analytics tool. The question is whether we are using these tools effectively. Spoiler alert: I think not. The key to using any analytics tool actually starts in the mind of the designers and product managers. (namaste!) The most important question that never gets asked…
In complex B2B systems, you often have to pick your poison when dealing with data accessibility. I remember when Marketo was first developed and we asked how many leads/contacts a company would have. The answer we received was about 3k. Little did we know that the real answer would be closer 1 million leads and…
In LinkedIn, I will often see someone ask what is the better UX or UI design. Something like this: This drives me crazy. In my B2B design world, this is a meaningless detail that doesn’t make any difference. This is B2C mobile design and they don’t do what I do, and I don’t do what…
One of the most important skills of a designer is the ability to break down a problem into coherent building blocks. Unfortunately, I find most designers struggle with this task. It seems that there is an expectation that breaking a problem down is a PM or Engineering thing to do. This is the kind of…