• The UX of Android Auto

    I recently got a new car lease. (Kia Sportage 2017) I liked the Nissan Rogue but the Kia has Android Auto and I wanted to give that a try. Otherwise, the cars were very similar in price and features. Here is my run down: The Good “OK Google” works well…

  • Product Management Bullshitometer

    Recently, I’ve been interviewing candidates for Product Manager and sometimes I hear phrases that set off my bullshitometer. This is a finely tuned piece of equipment that I keep with me at all times. It can detect bullshit intensity from any source. When I interview people, I keep a close…

  • The Negativity Filter

    Sometimes I will hear people talk about something and I will hear alot of negativity in the statements. This is especially true on twitter, reddit or other semi-anonymous forum. A former boss did this frequently. I ended up helping people by using a special trick I call Negativity Filtering. How does it…

  • The (possible) Meaning of Life

    There are infinite possibilities, but one sticks out for me. This is what I think life is and the meaning behind it and the secret to a successful life. First, you need to imagine that technology is taking us to a place where we no longer have fear, hunger, or…

  • The Department of Redundancy Department

    This elevator control brought to you by the department of redundancy department. Why do we call the first floor L in this scenario? Why not just say 1? L for lobby just seems unhelpful. Plus, the door-close button doesn’t do a thing. It’s totally useless. Pressing it has no effect at all.…

  • New LinkedIn UI is Slow

    I don’t know how many people have the new UI in LinkedIn. I can’t seem to get out of it. (Yes, I tried) It’s slow af. Come on guys. You have buko resources. You should focus on speed, speed, speed. This is unacceptable. It’s ugly af. Look at the picture above.…

  • Obamacare is Terrible Branding

    Medicare has a name. Medicaid has a name. Even unemployment insurance and Social Security benefits can be referred to with non-partisan labels. Names matter. The Affordable Care Act is a bill but if you have that health insurance, what do you have? You have ObamaCare. This is the stupidest branding…

  • Product Idea for an App: Told You So

    I always had this dream of an app called “Told You So“. Here are the requirements: You sign in with Google or Facebook. It asks you to make a prediction. You sign it with your finger. It has a button for “I disagree” and someone else can sign that. It…

  • Mac Designers Need to Test on Windows

    An open letter to designers who only see the world through Apple products. I’ll just jump right to the point. The rest of the world doesn’t see your work the way you intended. Take a look at this screenshot from my Windows 10 machine running Chrome. The site is a…

  • UX = Value minus Friction

    It’s a simple formula. UX = V – F UX = User Experience V = Value F = Friction If the friction or effort of doing something is higher than the individual perceived value then the majority of people will not want to do it. Some examples where the effort…

  • Masterful Conversations

    I’ve mentioned this technique in other posts, but I was searching for it and thought it deserved its own spot. The technique is one that I learned during my 12 months at Intuit in 2006 called Masterful Conversations. The basic premise of the technique is that we collectively spend all…

  • Goodbye New York Jets

    Superbowl III was played in 1969. Broadway Joe Namath guaranteed the win and came through. It was a miracle moment for fans of the Jets. I was born a few years later and grew up in the shadow of that glorious moment. I was a Jets fan, hoping that one…

  • Hiring UX Designer 2016

    I am starting my search for a UX Designer to join our team at Engagio. I actually prefer people in the earlier stages of their career. (Directors need not apply) Designer Characteristics: Creative. Can come up with new solutions to problems. OCD. Does it bother you that their is a…

  • Disturbing Trends

    Not all trends are bad, but some really scare me. For example: Congress is supposed to pass laws. It’s kind of their job. I suppose I would rather no laws than terrible laws, but still, this is a disturbing trend. How about this one? The top 1% is earning more…