• Microsoft Office 365 or Google G Suite

    For a business, I think Office 365 is a better choice than GSuite. Office 365 G Suite Rich Desktop Apps Nope Online Web Apps Same Separate identify Confused with my personal gmail Microsoft Teams (for Chat) Need to buy Slack Skype for Video Need Slack or other SharePoint (Wiki) Need…

  • More (Unfortunate) Thoughts on Self-Driving Cars

    I think the first big markets to pick up self-driving cars will be Long Haul Trucks and Taxi-Cabs. Long Haul Trucks It makes sense to transform shipping into a robotic effort. It’s cheaper and safer. However, I see one flaw. People are assholes. – Glen There was this robotic hitchhiker…

  • LinkedIn Loose Connections

    Linked does not care if you know the people you are connected with.  Look at this screen they just put in front of me. Add 381 connections!!  I don’t know those people! LinkedIn is saying to me, “Hey, why don’t you send out 381 emails to people you don’t know…

  • Moving on from Engagio & MarTech

    After 9 years of Marketo and 2 years of Engagio, I am moving on to a non-martech product. Engagio has a great future ahead of it and as a shareholder, I fully expect them to go public and be worth billions of dollars. I think I have built a good…

  • New iPad OS – Worse

    My iPad asked me to update the OS. Unfortunately, it changed a whole mess of stuff that made the usage worse. Everything seems more complicated. Some first day thoughts: I don’t want a more complicated dock at the bottom – I don’t want frequently used apps I don’t want to…

  • Counter-Intuitive Thinking

    The thing about counter-intuitive thinking is that its often the correct logical thinking and almost everyone believes the opposite. Logic and common intuition are not friends. For example, you can often ONLY get things done with the opposite person you expect. Some examples: Only a Jew can make fun of…

  • LinkedIn’s Windows 10 App

    I use Windows 10. But Glen, you are a designer, why don’t you use Macs?!? – Everyone Here are my answers since everyone brings it up: I’ve been using Microsoft operating systems since 1986. I’ve beta tested every OS they have ever released including Windows ME (Yuck!) Most of the…

  • I miss Skeuomorphism

    Skeuomorphism is the design concept of making items represented resemble their real-world counterparts. (Examples) Im in Windows → Chrome → WordPress and almost all of the shadows, gradients and rounded corners have been eliminated. I miss buttons that had heft and affordance that screamed Click Me. The Nielsen-Norman group recent published a study…

  • Teaching Excel in High School

    My kids are in middle and high school. They are learning math at different levels. The thing that annoys me is how little they use Excel to do their work. Why do we teach kids how to calculate by hand? Think of the alternative: Start teaching excel early like kindergarden…

  • The End of Trust

    I listened to a Radiolab podcast recently about some new technologies. One is called Adobe Voco. Voco allows you to easily manipulate audio of another person. You can even make someone say something they never said before. The other technology lets you create a video of someone saying something they have…

  • A funny thing happened on the way to the domain server

    Marketo forgot to pay their domain bill to Network Solutions. Thus their entire service went down today. Keep in mind, this is a billion dollar company which is part of a 10+ billion dollar private equity firm. There are over 1,200 people who work there. How could this happen? Well,…

  • Grinding

    There are particular kinds of games where you have to spend alot of time doing simple things to get your level up. An example is killing a million squirrels in the forest so you can buy the sword to go after a dragon in a cave. This technique is called…

  • An ABM Adventure

    I am Head of Product for Engagio, a SaaS application with lots of features and users who use them. (Is there any other type of SaaS application?) Warning: This blog post throws data around the web with total abandon and gets confusing. You have been warned. My Mission: To activate and…

  • Why I eat food

    I can think of five reasons I eat food. Hunger Boredom It tastes good Food is in front of me Other people are eating in front of me Hunger I almost never eat food because I’m hungry. When I was 17 I was hungry all the time. I could eat…