• Conference Room Names

    UX should apply to your working environment.  Naming your conference rooms as funny names will actually change the culture in your office.  Here are a bunch of name themes I have collected that are fun. Some are better than others. This is meant to inspire you to name with some…

  • Size Matters

    Contrary to what you have heard, size matters. However, bigger isn’t always better.  Here is the rundown: Taller In business, if you are taller, you are more likely to be promoted.  Also, in SmartPhones, a taller screen is helpful.  Especially if you are scrolling down.  In fact, I have three…

  • Misfits First

    When you want to change people’s behavior you must take into account a simple social fact. Early adopters feel social anxiety when everyone is doing the same thing. They feel wrong when they are in the pack. On the contrary, the early majority feel anxiety when they are NOT following…

  • Passive Aggressive in Palo Alto

    I was in a nice restaurant in Palo Alto. (Less than a mile away from Stanford University).  This was a picture I took in the bathroom. Nice, real nice. Classy.  

  • The Quadratic Formula

    I failed high school.  Badly.  My grade point average, to be exact, was 2.2.  I slept through Math, literally.  I never got past basic algebra. I was good at “proofs” but bad at everything else. I just didn’t see the point. Well, Karma has a wicked sense of humor.  Here…

  • Passwords still suck

    I hate passwords in general.  The weird Cr@zyPa$$w0rd style that people ask for today ensures that users will never remember them and just write them down at their desk.  They are also difficult to type. The worst offenders are like Dell below.  They demand that you use only a few…

  • The UX of Google Inbox

    Google is trying out a new interface for GMail called Inbox.  I asked for an invite and received one that day. Clearly the design has been lifted from Google+.  It’s all circles and material design. At first, I didn’t like it because it was too full.  Then I discovered a…

  • The UX of the Carwash

    We had a UX team exercise today, where we tried to redesign the car wash experience. It started with a picture of a completely dysfunctional UI. Funny, isnt it? Then the team all designed alternatives.  My mind wandered to my feelings about the car wash experience in general. As a…

  • The Story of School

    My kids (and many others) often complained about homework and education. “Why do I need to know this?” They were avoiding homework.  As a kid, I didn’t do any homework.  I had a 2.2 grade point average in high school.  I went to community college and then University of Hell,…

  • Icons Designed for Design Teams

    Last year, I tried to switch to a newer icon collection.  We researched hundreds of different collections and chose one by Axialis.  We thought our requirements were this: Looks nice and modern Lots of variety in shapes Big sizes (up to 256) We then went about converting the icons in…

  • The UX of Monarch Sofas

    We have had the same couch for almost 20 years.  It looks pretty ratty at this point and needs to be replaced.  We have been searching around at different places and stumbled upon Monarch Sofas.  Really interesting and counter-intuitive UX. The website looks cheap.  Made us think it was a…

  • Superbowl L

    This year was Superbowl XLIX or “49” to us normal people.  Next year, is 50, therefore Superbowl L.  Doesn’t quite have a ring to it, but 50 is a milestone. The institution has held up over the years and not turned into a joke that is painful to watch. You…

  • The UX of “Old”

    I have a terrible affliction called “Old”.  It is fairly common for people born before 1975. The symptoms are fairly broad.  Weakness in the joints, inability to heal quickly, weight gain, hair loss and vision degradation, just to name a few.  Seriously, this thing is worse than any disease I…

  • Fledgling Designer Challenge

    Are you a fledgling designer?  Just graduated from General Assembly or CMU?  Well, I am hiring.  But wait, I don’t want to hire you yet.  You don’t know what you are doing.  Here is a challenge to help you get off the starting blocks. First, Redesign your website. Check out…