• Blogging: A Look Back and Ahead (2014)

    I spent a few minutes filling in the early archives of Commadot.com, specifically 1996-1997.  My predictions were sometimes incredibly accurate and other times … not so much. My writing style was also fairly immature. My spelling was atrocious.  The worst thing was the font: Comic Sans.  What was I thinking?…

  • Responsive HTML and CSS 2014

    I just upgraded to the new WordPress 4.1 with a new theme Twenty Fifteen.  I think it looks nice, but more importantly, it is the most responsive theme I have ever used.  It has many breakpoints and changes shape as the browser gets smaller. (Try it out) However, on very…

  • Serif and Sans Serif Tyepface for reading

    I was in a discussion with a young designer about whether serif or sans serif is easier to read.  I was about to go over the pros and cons, but then I found this info-graphic on serif vs sans-serif.  Brilliant.  I’ve made a copy of the graphic below.  I think…

  • Staying Cutting Edge in your Product

    When we first designed and built Marketo, we started out with a client-side framework (ExtJS) that was cutting edge and awesome.  Version 0.33 alpha.  How cutting edge is that!?  Then over time, it because 2.0, and then 3.0 and then 4.0 and now it’s up to 5.1. It’s no longer…

  • The UX of Designing a Marketing Calendar

    This year, we launched a Marketing Calendar.  This was one of the most surprising designs I have ever been involved with.  I thought (in the beginning) the calendars were easy.  Just copy Outlook, how hard can it be?! It turns out that Calendars are extremely nuanced and complicated. They have…

  • Ingredients for Success

    Here are a couple of categories that will help you get recognition, raises, promotions, monetary rewards and all your dreams come true. Technical Skill For whatever you do, there are specific technical aspects to it.  There is craft in every job.  If you know your craft better, if you are more…

  • UX Candidate Design Challenge – v2

    I had previously posted my UX Designer interview challenge.  I just wrote a new version, so I figured I could post the one I was using here. It is a continuation of the previous challenge. Scenario A famous comedian is the sponsor of the project.  He is working with 4…

  • Being Sick

    For my whole life, I have been nearly immune to the common cold.  I might get a headache or a runny nose, but I don’t ever remember running a fever or being bedridden.  This sounds good, but I think being sick once in a while is a good thing.  An excuse…

  • Prediction: Upcoming Android Names

    Here are all the names of the Android Operating system up until now AND what I predict they will be in the future. Alpha (1.0) Beta (1.1) Cupcake (1.5) Donut (1.6) Eclair (2.0–2.1) Froyo (2.2–2.2.3) Gingerbread (2.3–2.3.7) Honeycomb (3.0–3.2.6) Ice Cream Sandwich (4.0–4.0.4) Jelly Bean (4.1–4.3.1) KitKat (4.4–4.4.4) Lollipop (5.0)…

  • The UX of Certification

    A certification is a promise from the company to the management of the customer.  It means that if you (the customer) hires someone who passes the certification that we (the company) promise that they will be competent and even skilled at working the product. Certifications are sometimes done well and…

  • Halloween Rain 2014

    Nothing ruins Halloween like rain.  Trick or treating becomes a major hassle.  It’s just a downer.  We need the rain in California, but still, couldn’t it have started tomorrow?  Who is running this thing? It’s also bummer when you dress up and 95% of your company doesn’t participate.  Like it’s some…

  • Positive Mental Attitude

    It’s important to try things.  I don’t mean try them for 10 seconds.  I mean give it an honest chance at success.  I see it all the time, projects start with no real commitment and therefore no chance of success.  It’s all about having a positive mental attitude. I remember many…

  • Life isn’t fair

    I’ve heard this many a time from an emotional child (or adult), “It’s not fair!” This got me thinking.  What is fair?  Where does this idea come from?  Clearly even animals can sense when something isn’t fair.  Check out this video showing what I mean. (1 min) Where does this feeling…

  • Is Salesforce.com an App company or a Platform?

    Salesforce.com has been a big part of my thinking over the past 7 years.  They were one of the first SaaS B2B companies to get super big. (12,000+ employees)  Additionally, they were one of the first B2B systems to have an app store and platform.  I am a serious admirer of…