• A New Device, 2011

    There has been an explosion of different form factors on laptops, netbooks, tablets, smart phones and other internet connected devices like xBox, Roku, DirecTV, etc.  It’s nearly impossible to compare apples-to-apples.  What is someone to do when they have a specific situation and want to try and get the right…

  • Looking for a UX Designer, 2011 Edition

    I think there is an art to job postings.  Many of them don’t get read and the candidate only reads the title.  I know I have been guilty of not reading the text.  Mainly, I think it’s because most of the text is completely inane.  Must have 5+ years of…

  • Gingerbread on DroidX

    I have to say that I am baffled by the release schedule of Android.  First of all, Gingerbread was first released on a phone in December.  Did it really take them 6 months to test the OS on the DroidX?  Was there really that much different in it? From a…

  • If you want something done right…

    If you want something done right, your going to have to do it yourself. The proverb has a long history beginning with Miles Coverdale in Matrymonye (1541): That whych thou cannest do conueniently thyselfe commytte it not to another. I was talking to engineer who was distraught.  He was frustrated…

  • The UX of Doodles and Pencils

    I love pencils. I use the Dixon Ticonderoga 2HB pencils. They are not splintery and sharpen well. I have an electric sharpener on my desk. I sharpen the pencil before I go into meetings. I use them in my notebook to take notes or doodle. Example from last week: Doodling…

  • Lines of Communication

    Two people sitting at a desk is the most productive form of communication.  The reason is that there is a simple interaction model.  You have each person communicating and listening to only one person.  There is a reason Pair Programming isn’t called Triple or Quadruple Programming.  Each person you add…

  • The Customer Volume / UX Curve

    This might seem counter-intuitive, but I’ll try and explain. First 30 Customers When you have only a few customers, you can lavish attention on them.  The first 30 customers, you can give them your personal instant messenger, have lunch with them, go to their offices and get to know their…

  • Hosting UX Eye for the Developer Guy

    The other day, Marketo hosted the first UX Eye for the Developer Guy Mid Peninsula edition.  For those of you who don’t know, UX Eye is a meetup of 30-50 designers, engineers, entrepreneurs and product managers.  The format is set up so 1-3 companies can demo their product and the group could do some…

  • The UX of (The Name) JIRA Client

    I told a few people about JIRA Client and got a nearly universal response.  They were confused as to what I was talking about.  The confusion, I believe stems from the name of the product.  JIRA has a web interface out of the box.  Some people call the browser in…

  • The UX of Jira Client

    Recently, we moved from one project/bug system to JIRA with GreenHopper.  The system is highly programmable with lots of plugins and so far, we have made good strides forward.  It’s not perfect by any means, but so far, so good. One area I have not been thrilled is the GreenHopper…

  • Maker’s Schedule, Manager’s Schedule

    I absolutely loved this article by Paul Graham called Makers Schedule, Managers Schedule.  It basically describes the cadence difference between people who are in meetings most of the day and people who have deliverables like designers or programmers.  I drew charts to illustrate: Notice that the manager has meetings all…

  • The UX of Complex Software

    Imagine giving a person a copy of Intuit QuickBooks.  The person has no accounting knowledge and no experience with this software or competing software.  In other words, this is a layman.  Imagine that their job was to get QuickBooks up and running for a small business with 30 people and…

  • The UX of Resumes

    Recently, I interviewed a person for a user interface engineering position.  I made the analogy that the resume was like a user interface and that the candidate was the application.  As a user, I wanted to accomplish my goal: to learn about the candidate. My user experience started the minute I picked…

  • The Cost-Quality Curve

    As one becomes an expert in any hobby or craft, one learns about the best equipment that is possible to buy.  The dynamics of the cost-value curve are as follows: In the beginning, you can spend the least amount possible.  This is what many amateurs do.  The quality is pretty…