• Words are Imprecise

    Imagine a chair.  You have it in your mind.  Now try and write (or speak) a short description of what makes a chair a chair. online dictionary definition: A piece of furniture consisting of a seat, legs, back, and often arms, designed to accommodate one person. It’s trivial to imagine…

  • Top 10 Tips for a New UX Designer

    For anyone who is starting off as a brand new UX Designer: Always be observing and analyzing. Look around you. What do you see? Who made those things? Why did they make them that way? Why is the ceiling that tall? Who decided on the spacing of the boards in…

  • Posting from the iPad

    Trying to post from the iPad using Safari. Hmm, right away there is a problem. I can’t use the WYSIWYG editor. Crap, that is a serious limitation. Oh, well, No bullet points today. Lets look at the keyboard. For some reason the folding case i purchased never showed up, so…

  • Mayor of Awesome Town

    I had a form in front of me for business cards.  I put Senior Director, User Experience.  I didn’t want to.  I wanted to put down, Mayor, Awesome Town.  Why did I chicken out?  Why did I go normal?  Ugh, I am looking at my card now and deeply feel…

  • The UX of the Apple iPad – Part II

    One week in and I have some more experience with the iPad.  There have been some ups and downs.  Here is my (as of now) reactions: Email Connection: I finally got it working.  I didn’t do it, my IT guy at work did.  I watched the details and it was…

  • The UX of Criticizing Apple

    I spent two years (1992-1994) in Buffalo, NY.  My first conversation with a native Buffalonian went like this: Me: Hi, I’m Glen. Buffalo: Hi Glen, where are you from? Me: Just outside NYC. Buffalo:  Hmmm.  The wings suck there.  Pizza too.  Plus did you know the Buffalo Bills are the…

  • The UX of the Apple iPad – Part I

    I recently had a chance to work with an iPad.  The different kinds of UI is exploding as Mobile devices, e-readers, netbooks and other devices gain in popularity.  No longer can I design for 1024×768 or better on a modern browser.  Now, I have to think about gestures on mobile…

  • The UX of Living in Four Dimensions

    We all have to be somewhere.  Street, cross street, floor, and at what time defines us all.  FourSquare even lets you tell your friends where you are at all times.  It’s amazing to me that you can meet someone in all four dimensions every single day.  We are a pretty…

  • How much can you make with Google AdSense?

    I actually found it a bit difficult and confusing to answer this question.  There are many variables including traffic, audience make-up, page rank, ad size, placement and more.  The numbers are all over the map.  I am happy to share my stats with this experiment. My prediction originally was $2…

  • Design is Decisions – Part V

    Design is decisions.  How do you make those decisions?  There are many competing schools of thought.  I’ll break them down and give you my experience with them all. A/B or Multivariate Testing Focus Groups Hallway Testing Consensus CYA Going with your gut Going with your gut As you can see…

  • Design is Decisions – Part IV

    Design is decisions.  How do you make those decisions?  There are many competing schools of thought.  I’ll break them down and give you my experience with them all. A/B or Multivariate Testing Focus Groups Hallway Testing Consensus CYA Going with your gut Consensus CYA CYA stands for Cover Your Ass. …

  • Design is Decisions – Part III

    Design is decisions.  How do you make those decisions?  There are many competing schools of thought.  I’ll break them down and give you my experience with them all. A/B or Multivariate Testing Focus Groups Hallway Testing Consensus CYA Going with your gut Hallway Testing Also known as, “Hey, come look…

  • Design is Decisions – Part II

    Design is decisions.  How do you make those decisions?  There are many competing schools of thought.  I’ll break them down and give you my experience with them all. A/B or Multivariate Testing Focus Groups Hallway Testing Consensus CYA Going with your gut Focus Groups There is a famous story from…

  • The UX of Watching the World Cup

    For anyone who has turned on the World Cup on television this question is pretty obvious.  What the $*#!@ is that damn buzzing noise?? It sounds like a swarm of bees or that my TV speakers are broken.  Turns out it is a VuVuZela, see below. This infernal device ruins…