• The UX of April Fools

    I just did a quick search.  I have never posted an April Fool’s Day message.  Quite surprising, since I love the tradition.  The internet is particularly good as a medium to deliver fake messages.  I was fooled yesterday about the IE8 news. A great April Fool joke is believeable.  It…

  • IE8.1 might be awesome

    I can’t even believe I am letting my hopes get this high.  Check out this SmashingMagazine article about Internet Explorer 8.1.  The thing that pops out, and it pops out ALOT is shown in this picture: This is GIGANTIC.  It is showing support for Firefox add-ins  The biggest reason I…

  • The Medium is the Message

    What is the best way to watch Monsters vs. Aliens? (neat site by the way) My choices are numerous: Imax 3d at Emeryville.  (Or the Metreon).  This would probably be the most interesting way to watch it.  It would be gigantic and THREE-DEE…unless that would be totally annoying.  Is the…

  • The Hippo

    hip·po (hp)n. pl. hip·pos Def: Hippo is an acronym standing for HIghest Paid Person’s Opinion.  This term was coined by Avinash Kaushik, analytics genius. When you are in a meeting and trying to get some decisions made, look around.  Who is the person who gets to make the final call?…

  • What’s your System?

    The other day, I was lamenting that I didn’t have visibility regarding the usage patterns in the application I work on.  I wanted to know who was “at risk” and who was an emerging power user.  (Being ‘At Risk’ means that you might not renew because you aren’t using the…

  • Watch your p’s and q’s

    Go to google and search for “foo bar” You get some variety of this: http://www.google.com/search?q=foo+bar Notice the q= part. It is describing the term you searched for. Now go to yahoo.com and do the exact same thing. http://search.yahoo.com/search?p=foo+bar Notice the p= part.  It’s p not q. Why is Yahoo using…

  • Conflicted about Microsoft

    Microsoft released Internet Explorer 8 yesterday.  (Funny, that link says IE7 all over it.) I have such conflicting feelings about Microsoft.  They have provided a ton of my primary software for over 20 years.  I started on DOS, then moved through every single version of their operating systems.  I learned…

  • Pretend to be the Application

    Many people I know develop personas for their applications and then pretend to be the user.  It’s like method acting for application development.  I think this is a bad idea.  The reason is simple:  Users are random and unpredictable.  They will click everywhere and do every possible wrong thing. An…

  • The Halloween Principle

    Imagine your users are normal smart people who are using your application during Halloween. They are happily using your great product when all of the sudden, “ding Dong!”.  Oh, it must be a cute little bunch of trick or treaters.  Let’s stand up and walk over to the door.  Oh,…

  • IxDA SF Redux

    This Saturday, I skipped P-Camp and went into San Francisco to see the Interaction Design gathering at Adapative Path‘s offices. (Photos)  I have to say, I was kind of disappointed.  P-Camp, last year was pretty dynamic with alot of energy and interesting talks.  The IxDA conference seemed really toned down…

  • Flow Reloaded

    I use the concept of Flow, by Mihaly Csikszentmihalyi (love that name) to attempt to describe how you should position your product and your customers. In the picture, you can see the different positions one could be in.  A1 is when you are doing something easy and you have enough skill…

  • The UX of Antivirus – Mar,2009

    Lately, I have been really frustrated with Antivirus programs.  The user experience is usually painful.  I manage dozens of machines from friends and family and at work.  I install antivirus all the time and have used alot of them over the years.  Here is my rundown of the bad and…

  • JHTC Presentation

    The presentation last night went well.  Very talkative bunch, but they asked good questions.  I had a good time and hope they did too. My slides can be downloaded here as a PPTX or PDF versions.  I don’t like putting them on Slideshare because they only support PPT, not PPTX.…

  • Being Sick Stinks

    All weekend and yesterday (and today a little), I have been fighting off a cold of sorts.  Haven’t eaten, slept most of the time, aches and pains.  The worst thing is not being about to think clearly.  It’s like driving in thick fog.  You can do it, but it’s more…